Q)
How quickly will I receive the database after purchase?
A) You will receive an email with a link to download the database immediatly after payment is confirmed.
Q)
When and how are the monthly updates delivered?
A) At the beginning of each month you will receive an email with the updated database.
Q)
At what level are the tax rates broken down?
A) The TDS Basic Edition database contains the tax rates at the state, county,
and city levels. The TDS Expanded Edition and the TDS Complete Edition contain
the tax rates at the state, county, city, MTA, SPD, and other1-4 levels.
Q)
What about regional transportation charges and other local taxes?
A) In the TDS Basic Edition, these taxes are included in either the county or
city taxes depending on the location. They are broken out in the Expanded and
Complete versions.
Q)
Is the database compatable with my accounting or ecommerce software?
A) The file is in a tab delimited text file which is compatable with most software. Check with your IT department to make sure.
Q)
Does the software calculate state tax forms?
A) The products sold are databases only to be used with your existing software. It does not produce forms or reports of any kind.
Q)
Do you accept purchase orders?
A) Yes, for the All States Database with updates only.
Q)
How do I purchase the database with a purchase order?
A) Email us at
support@taxdatasystems.com to
provide us the PO number. We will also provide all vendor information necessary.
Q)
What do other tax1, other tax2, other tax3, and other tax4 represent?
A) These tax rates are for states such as Georgia in which they have a MARTA tax, an educational tax, an educational tax2, and homestead tax in addition to their county tax. They give us the ability to break down the tax at the lowest possible level and are labeled in their tax name and tax number columns.
